Linking Bank Accounts
Connect your financial accounts securely through Plaid to automatically sync transactions.
Budgeting
Create and manage budgets to track your spending and reach your financial goals.
Transaction Categories
Customize how your transactions are categorized and create rules for automatic sorting.
Account & Security
Manage your account settings, enable biometric login, and keep your data secure.
Household Sharing
Share your finances with family members and manage household budgets together.
Syncing Issues
Troubleshoot connection problems and refresh your account data.
Is my financial data secure?
Yes, your security is our top priority. Your data is encrypted in transit and at rest, and you can protect your account with two-factor authentication and the app with Face ID. Your bank login credentials are never stored by Mtn Money – all bank authentication is handled securely by Plaid, a trusted financial technology provider used by thousands of apps.
How do I connect my bank accounts?
To connect your bank accounts, go to Settings → Institutions → Add Connection. You'll be guided through Plaid's secure login process to authenticate with your bank. Once connected, your transactions will automatically sync to the app.
Why aren't my transactions syncing?
If your transactions aren't syncing, try these steps: 1) Pull down to refresh on the Transactions screen. 2) Go to Settings → Institutions and check if any connections show an error. 3) If a connection shows an error, tap "Update login settings" to re-authenticate. 4) Some banks may have temporary outages – try again in a few hours.
How do I change a transaction's category?
Tap on any transaction to open the detail view, then tap on the category field to choose a new category. You can also create a rule to automatically categorize future transactions from the same merchant.
Can I share my account with my spouse/partner?
Yes! Go to Settings → Members to invite household members. They'll receive an invitation to join your household and will be able to see all shared financial data once they accept.
How do I cancel my subscription?
You can manage your subscription through the App Store on your iOS device. Go to Settings → [Your Name] → Subscriptions → Mtn Money Pro → Cancel Subscription. Your access will continue until the end of your current billing period.
How do I delete my account and data?
To delete your account and all associated data, go to Settings → Security → Delete Account. You can save a copy of your data first. Deleting is permanent and can't be undone: we disconnect your banks, delete your files, and permanently remove your financial data, budgets, goals and settings from our systems. See our Privacy Policy for details.
What banks and institutions are supported?
Mtn Money supports thousands of financial institutions across the United States through Plaid and other connection providers, and you can import Apple Card, Apple Cash and Apple Savings from Apple Wallet. This includes most major banks, credit unions, credit card companies, and investment accounts. If you don't see your institution, please contact us and we'll look into adding support.